Employment

Fireworks Gallery has been a leader in the gifting industry in the Greater Seattle area for over 35 years. With 7 retail stores, including 2 at the Seattle-Tacoma International Airport, Fireworks features products from over 300 nationally and internationally acclaimed artisans and studios. Our owner, Michele Manasse, says, The medium is not as important as its ability to be functional and entertaining. She continues to look for fun, unusual, and functional merchandise to fill her galleries, embodying Fireworks Galleries' motto, Celebrating Art in Life. We are always seeking energetic, positive, and team oriented individuals to join our team.  

Download an application (PDF)

Completed applications may be submitted to employment@FireworksGallery.net (ATTN: Employment Opportunities), via fax at (206) 467-6366, or via post at

Employment Opportunities
Fireworks Gallery
3307 Utah Avenue South
Seattle, WA 98134

Please indicate the store(s) and position(s) in which you are interested.

You may also apply in person at any of our Seattle-area locations.

Fireworks is an Equal Opportunity Employer M/D/F/V

Retail Positions

+ Sales Associate

Current Openings

Description

A Sales Associate is responsible for excellence in customer service, selling, maintaining visual standards, restocking, assisting the Management team, and maintain gallery cleanliness.

Requirements

  • Welcome every customer that enters the gallery
  • Deliver excellent customer service
  • Tell the Fireworks Gallery story
  • Assess and determine customer needs, provide solutions in a creative way to increase customer satisfaction, create repeat customers and business
  • Master product knowledge including artist's background, techniques and materials, communicate selling features, benefits, values of gallery merchandise
  • Partner with management team to execute, achieve and exceed the goals of the gallery
  • Accurately execute operational tasks such as ringing sales, customer transfers, shipping, price changes, and maintaining the look of the gallery per visual standards
  • Engage in Loss Prevention through excellent customer service and gallery awareness
  • Handle difficult situations with poise and respect for all involve
  • Participate in special gallery functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Work on special projects and tasks assigned by management team
  • Abide by all Company and Gallery Policy and Procedures

Qualifications

  • Retail or customer service experience
  • Detailed oriented
  • Ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Ability to communicate clearly with customers and team members
  • Ability to work in a team environment
  • Contemporary sense of style and culture

+ Stock Associate

Current Openings

Description

A Stock Associate is responsible for maintaining an organized and clean stock room, assisting with stock room duties, restocking the sales floor, assisting the Stock Coordinator and management team, and sell on the sales floor when needed.

Requirements

  • Maintain stock levels on sales floor within visual merchandising standards
  • Maintain accurate gallery inventory and ensure all merchandise is represented on the sales floor
  • Maintain overall store cleanliness and merchandise stock standards, with focus on a clean and organized stock room at all times
  • Process incoming shipment, customer and store transfers accurately and efficiently
  • Maintain and organize daily paperwork
  • Run daily restocking reports and perform stock checks when needed
  • Process damages and defectives efficiently and accurately
  • Perform gallery stock opening and closing duties
  • Partner with Stock Coordinator and Management team to execute and achieve the store goals
  • Assist in supply orders
  • Engage in Loss Prevention through excellent customer service and gallery awareness
  • Assist on the sales floor when needed
  • Participate in special store functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Any other responsibilities/special projects assigned by Stock Coordinator and management team

Qualifications

  • Retail, customer service, or stock experience preferred
  • Detailed oriented and ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Ability to communicate clearly with customers and team members
  • Ability to work in a team environment
  • Contemporary sense of style and culture

+ Assistant Stock Coordinator

Current Openings

  • No current openings

Description

An Assistant Stock Coordinator works closely with the Stock Coordinator and management team in maintaining an organized stock operation within the store. Responsible for maintaining an organized and clean stock room, keeping an accurate gallery inventory, receiving and transferring of gallery merchandise, keeping accurate reporting, restocking the sales floor, assisting the management team, and selling on the sales floor when needed.

Requirements

  • Maintain stock levels on sales floor within visual merchandising standards
  • Receive and process all incoming and outgoing merchandise efficiently and accurately, including processing of damages and defectives
  • Maintain a clean and organized stock room at all times
  • Run daily restocking reports and perform stock checks when needed
  • Work with Management team and Key Holders on price changes and mark downs and ensure they are completed accurately and efficiently
  • Maintain and organizes daily paperwork
  • Maintain gallery cleanliness and all merchandise displays
  • Perform gallery stock opening and closing duties
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the gallery
  • Engage in Loss Prevention through excellent customer service and gallery awareness
  • Assist on the sales floor when needed
  • Participate in special store functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Work on special projects and tasks assigned by management team

Qualifications

  • Retail, customer service, or stock experience required
  • Detailed oriented and ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Ability to communicate clearly with customers and team members
  • Ability to work in a team environment
  • Contemporary sense of style and culture

+ Stock Coordinator

Current Openings

  • No current openings

Description

A Stock Coordinator works closely with the management team in maintaining an organized stock operation within the store. Responsible for maintaining an organized and clean stock room, keeping an accurate gallery inventory, receiving and transferring of gallery merchandise, keeping accurate reporting, restocking the sales floor, assisting the management team, and selling on the sales floor when needed.

Requirements

  • Maintain stock levels on sales floor within visual merchandising standards.
  • Receive and process all incoming and outgoing merchandise efficiently and accurately, including processing of damages and defectives, and ordering supplies for the store
  • Maintain accurate gallery inventory and ensures all merchandise is represented on the sales floor
  • Maintain a clean and organized stock room at all times
  • Run daily restocking reports and perform stock checks when needed
  • Review inventory min/max levels and report to Management team
  • Work with Management team and Key holders on price changes and mark downs and ensure they are completed accurately and efficiently
  • Accurately and efficiently complete all merchandise purges and cycle counts
  • Maintain and organizes daily paperwork
  • Maintain gallery cleanliness and all merchandise displays
  • Perform gallery stock opening and closing duties
  • Partner with the Management team to execute, achieve and exceed the goals of the gallery
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the gallery
  • Engage in Loss Prevention through excellent customer service and gallery awareness
  • Assist on the sales floor when needed
  • Participate in special store functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Work on special projects and tasks assigned by management team

Qualifications

  • Retail, customer service, or stock experience
  • 1 to 2 years of Supervisory experience
  • Detailed oriented and ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Ability to communicate clearly with customers and team members
  • Ability to train, delegate tasks and oversee stock team
  • Ability to work in a team environment
  • Contemporary sense of style and culture

+ Key Holder

Current Openings

Description

A Key Holder is responsible for overseeing store operations of the gallery, training and development of new team members as directed by Management, ensuring all company and gallery policies and procedures are adhered to, providing excellence in customer service selling, restocking, meeting and exceeding sales goals, and assisting the Management team.

Requirements

  • Welcome every customer that enters the gallery
  • Deliver excellent customer service
  • Tell the Fireworks Gallery story
  • Master product knowledge including artist's background, techniques and materials, communicate selling features, benefits, values of gallery merchandise
  • Resolve customer service opportunities with professionalism and in a timely manner.
  • Lead by example on the sales floor and follows all company policies and procedures.
  • Ensure all gallery opening and closing duties are performed accurately, timely, and according to Fireworks standards
  • Partner with the Management team to execute, achieve and exceed the goals of the gallery
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the gallery per visual merchandising standards
  • Engage in Loss Prevention through excellent customer service and gallery awareness
  • Handle difficult situations with professionalism and respect for all involved
  • Work with Management team and Stock Coordinator to delegate tasks to the Sales team.
  • Participate in special store functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Work on special projects and tasks assigned by management team

Qualifications

  • Retail or customer service experience
  • Detailed oriented and ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Ability to communicate clearly with customers and team members
  • Ability to delegate and oversee tasks
  • Ability to work in a team environment
  • Contemporary sense of style and culture

+ Assistant Store Manager

Current Openings

Description

The Assistant Store Manager works closely with the Store Manager and is responsible for overseeing the overall operations of the gallery, assumes responsibility for the gallery in the Manager's absence, participates in the implementation of store policies and procedures, strives to reach sales and payroll budget goals, and works to train, develop, and coach all team members.

Requirements

  • Welcome every customer that enters the gallery
  • Deliver excellent customer service
  • Tell the Fireworks Gallery story
  • Master product knowledge including artist's background, techniques and materials, communicate selling features, benefits, values of gallery merchandise
  • Assume responsibility of gallery in Store Manager's absence
  • Resolve customer service opportunities with professionalism and in a timely manner
  • Lead by example on the sales floor and follows all company policies and procedures
  • Ensure all gallery opening and closing duties are performed accurately, timely, and according to Fireworks standards
  • Maintain gallery cleanliness and follow visual merchandising standards
  • Oversee price changes and mark downs and ensure they are completed accurately and efficiently
  • Ensure all paperwork is accurate and processed in a timely manner
  • Execute, achieve and exceed the goals of the gallery
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the gallery
  • Engage in Loss Prevention through excellent customer service, gallery awareness, and accurate documentation and reporting
  • Handle difficult situations with professionalism and respect for all involved
  • Delegate tasks to Key Holders and the sales team
  • Train, develop, and coach all team members
  • Assist in interviewing, hiring, and on-boarding of all new candidates
  • Participate in special store functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Monitor receiving of new stock and daily transfers
  • Partner with Store Manager and Home Office to schedule gallery maintenance and repairs
  • Partner with Store Manager for all gallery supply needs.
  • Work with the mall management concerning individual store operations and concerns; attend mall management meetings.
  • Work on special projects and tasks as assigned by Store Manager.

Qualifications

  • Retail or customer service experience
  • 2 years of retail management experience
  • Detailed oriented and ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Strong communication and interpersonal skills
  • Ability to delegate and provide assistance and coaching when necessary
  • Ability to work in a team environment with a positive attitude
  • Microsoft Windows proficiency
  • Contemporary sense of style and culture

+ Store Manager

Current Openings

Description

Manage the overall operations of the gallery; ensuring all company policies and procedures are implemented and adhered to; strives to reach sales goals and payroll budget goals; and works to train, develop and coach the management, sales, and stock teams; and ensuring maximum profitability through merchandising, inventory control, human resources management, loss prevention and operational expenses.

Requirements

  • Deliver excellent customer service
  • Resolve customer service opportunities with professionalism and in a timely manner
  • Lead by example on the sales floor and follows all company policies and procedures
  • Communicates selling features, benefits and values of gallery merchandise
  • Handles all transactions accurately and efficiently
  • Ensure all gallery opening and closing duties are performed accurately, timely, and according to Fireworks standards
  • Maintain gallery cleanliness
  • Oversee price changes and mark downs and ensure they are completed accurately and efficiently
  • Ensure all paperwork is accurate and processed in a timely manner
  • Execute, achieve and exceed the goals of the gallery
  • Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the look of the gallery
  • Engage in Loss Prevention through excellent customer service, gallery awareness, and accurate documentation and reporting
  • Handles difficult situations with professionalism and respect for all involved
  • Delegate tasks to the sales team
  • Train, develop, and coach all team members
  • Ensure gallery is staffed at all times
  • Oversee interviewing, hiring, and on-boarding of all new candidates
  • Completes schedule for all gallery team members
  • Completes Performance Appraisals for team members
  • Leads gallery and management meetings as needed
  • Participate in special store functions as directed by the management team; such as floor changes, store meetings and physical inventory
  • Monitor receiving of new stock and daily transfers
  • Partners with Home Office to schedule gallery maintenance and repairs
  • Partners with Home Office for all gallery supply needs
  • Works with the mall management concerning individual store operations and concerns; attends mall management meetings
  • Provide the link between the stores and all other departments, including S/R, Inventory, Pick and Pack, Sales and Operations
  • Reviews sales reports on a weekly basis, looking for changes in sales trends. Works with the visual team to revise merchandising plans to maximize sales
  • Oversee all stock room duties and responsibilities
  • Review inventory min/max levels
  • Work on special projects as needed

Qualifications

  • Retail or customer service experience
  • At least 3 years of retail Store Management experience
  • Detailed oriented and ability to work in fast paced environment
  • Ability to multi task and complete projects efficiently
  • Strong communication and interpersonal skills
  • Positive attitude
  • Ability to work in a team environment
  • Microsoft Windows proficiency
  • Contemporary sense of style and culture

Corporate Positions

+ Warehouse Associate

Current Openings

Description

Fireworks Gallery is looking to fill the position of Warehouse Associate available in our SODO warehouse. The ideal candidate would be responsible for unpacking and ticketing merchandise, and completing accurate distribution to our multiple store locations. We are looking for reliable, hardworking candidates with an attention to detail and the ability to work in a face paced environment.

Requirements

  • Establish and maintain great working relationships with vendors and co-workers
  • Ensure accuracy of orders and prioritize daily workloads
  • Able to lift up to 50 lbs on a daily basis and up to 70 lbs
  • Work eight or more hours per day
  • Process daily shipments efficiently and accurately
  • Maintain accurate inventory
  • Work with Management team on price changes and mark downs and ensure they are completed accurately and efficiently
  • Maintain warehouse cleanliness and organization at all times
  • Ticket incoming merchandise according to Fireworks Gallery standards
  • Ability to climb ladders
  • Restock merchandise and supplies when required
  • Inspect goods for defects and damages and scrutinize defected products accordingly
  • Participate in special store functions as directed by the management team; such as floor sets, store meetings and physical inventory
  • Work on special projects and tasks assigned by management team

Qualifications

  • 1-2 years of warehouse experience
  • Attention to detail
  • Strong communication and presentation skills
  • Positive attitude
  • Ability to work in a team environment

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