Privacy

Our Commitment To Privacy

Your privacy is important to us. To better your awareness of how we endeavor to protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. It applies to all information submitted and/or collected by our website. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

On some pages, you can submit information about other people. In this circumstance, the types of personal information collected may include:

You can access all your personally identifiable information that we collect online and maintain by creating and/or logging into your personal account at My Account.

Credit/Debit Card Information

To process online orders, you may be required to submit credit card, debit card, or gift card information. This information is transmitted securely between your computer and our credit card processor (X-Charge/X-Web) via the PCI compliant gateway on our checkout page, and is never directly handled nor stored by Fireworks.

To process phone orders, you may be required to verbally submit credit card, debit card, or gift card information. This information is entered directly into our PCI compliant card processing software when completing your order, and is not stored by Fireworks.

Website Automated Collection

We and our service providers use cookies, web beacons, and other technologies to receive and store information whenever you interact with our website through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, the type of browser/device/hardware you are using, search terms and IP-based geographic location, helps us customize your website experience and make our marketing messages more relevant. This includes content presented on another website or mobile application. These technologies also enable us to provide features such as storage of items in your cart between visits, to improve site design, product assortments, and customer service.

In order to provide the best guest experience possible, we also use these technologies for reporting and analysis purposes, including how you use our website and the performance of our marketing efforts.

This information is anonymized and aggregated, such that Fireworks is unable to connect specific behaviors with specific individuals.

This information will not be sold, but may be shared with certain third parties in order to assist Fireworks in improving our sales and marketing.

Many web browsers are capable of blocking cross site tracking features; if you are concerned about these features, please adjust your web browser privacy settings to your comfort level. Blocking of cross-site and social media trackers will not affect the functioning of the Fireworks site; however, be ware that blocking all cookies will cause site failure.

Social Media Widgets

The Fireworks Gallery web site includes social media features, such as the Facebook Like button and Pinterest and Twitter widgets. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

The Way We Use Information

We use the information you provide about yourself when placing an order to complete that order and communicate its status or, when necessary, to return or exchange that order. We do not share this information with outside parties except to the extent necessary to complete that order (e.g., with our credit card verification service and our shipping carrier).

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order, as noted above.

We may use your purchase history to provide customized communications and offers tailored to your preferences as determined by your purchase history. We do not share this information with outside parties.

Email and Spam

We may use email addresses for communication regarding orders. Such addresses are not used for any other purpose and are not shared with outside parties.

We use return email addresses in direct communications to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You may register online or in person to receive periodic newsletters containing updates on our products and services. Optionally, you may provide your name and zip code along with your email address, which Fireworks uses to personalize and customize your newsletter content. Mailing list registration is voluntary, and will be canceled at your request at any time without question by following the link provided at the end of each valid email. You may also change your mailing list preferences, or remove your registration at any time through our email sign-up form, or by emailing your request for removal to fireworks@fireworksgallery.net.

Mailing list services are provided by Constant Contact, offering Privacy by SafeSubscribe®.

Sharing of data

Fireworks does not share any of the personally identifying information data we collect—including but not limited to name, address, phone number, email, browsing and/or purchase history—with any third party, except where required by law.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information you submit, we have put in place appropriate physical, electronic, and managerial equipment and procedures to safeguard and secure the information we collect online and in person. All transactions are conducted using SSL protocol with a minimum of 128-bit encryption, with our identity verified using a Network Solutions nsProtect™ Secure security certificate.

In general, you may verify our website's identity and view the details of this security certificate by clicking on the padlock icon which appears in your web browser's address bar when visiting any of our secure content areas. Additional security confirmation may be gathered by clicking on the nsProtect™ Secure badge at the bottom right of the site home page.

In compliance with card processor requirements by the PCI Security Standards Council, we conduct periodic tests and audits of our physical, electronic, and managerial equipment and procedures to safeguard and secure the information we collect online and in person.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by creating and/or logging into your personal account at My Account.

You can change your mailing list preferences or remove yourself from our mailing list entirely using the link provided at the end of each valid email. You may also change your mailing list preferences or remove your registration at any time through our email sign-up form, or by emailing your request for removal to fireworks@fireworksgallery.net.

You can correct factual errors in your personally identifiable information not available on your My Account pages by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.